Returns & Exchanges

At BREZ, we stand behind the quality of our beverages and want you to love every sip. If you are not completely satisfied with your purchase, we offer a 30-day satisfaction guarantee to ensure a hassle-free resolution.

Return Process

• 1.
  Contact Support

  Reach out to our customer experience team via email with your order number and the reason for your request within 30 days of delivery.

• 2.
  Review & Approval

  Our team will review your request and, if eligible, provide you with a return authorization number or instructions for a replacement.

• 3.
  Package Your Item

  Securely pack any unopened product in its original packaging to prevent damage during transit, ensuring the return label is clearly visible.

• 4.
  Receive Refund or Credit

  Once your return is processed at our warehouse, we will issue a full refund to your original payment method or provide store credit within 5-7 business days.